Mentions légales

The present General Conditions, having authority to apply to all the contractual relations between the "customer" and the STRATOM company mentioned as " the seller ". STRATOM has the rights to define the conditions according to which the customer makes purchases on the web site http: //


The web site http: // is published by the company STRATOM, the head office of which is located at 724 north alpine drive Beverly Hills , Los Angeles registered under the number 45-1806970 The accommodation of the site is insured by the company OVH.


The customer recognizes to have acquainted before the signing of the order, of the expressed general terms of sale and expressly declares to accept them without reserve. The fact that the seller does not make application at some point of any article of the present conditions, cannot be interpreted as being worth renunciation to take advantage of later.


Any order is worth acceptance of the prices and the description of articles available on the sale. After validation of the payment by the customer, the seller confirms the acceptance and the contents of its order to the customer in the email address whom this one will have communicated. The orders will be taken into account and the sale ends from validation by the seller of the payment of the on-line settled order by bank card or PayPal. The seller reserves the right to cancel or to refuse any order of a customer with whom there would be a dispute concerning the payment of a previous order or which would present for him any shape of risk.


All the prices are indicated in euros inclusive of all taxes except payment to costs of shipping. The total price indicated on the last screen of the procedure of included payment taxes and postal charges. The payment of purchases is made in the choice of the customer: - By bank card: visa, Mastercard, Credit card. - By PayPal. In spite of the fact that the present web site is carefully elaborated, it is possible that the indicated prices contain errors; the seller is not thus kept by its offer and reserves the right to cancel a purchase when occurs such an error.


Every product sheet indicates the mention " Sold Out " when the product is no longer available; and the customer can place order only on products indicated as being in stock. However, if the product indicated as "Sold Out" came to be again available on the site, the seller can inform the customer by e-mail if this one wishes it. The orders are handled, prepared and sent within 72 hours as from the validation of the on-line payment by the customer The seller uses the services of The Post office for the sendings in France, in simple colissimo. For the sendings EU and rest of the world, the seller uses the services of DHL. From the beginning and until its arrival, you have the possibility of following your parcel by indicating its number of sending on its respective or . In case of loss or of deterioration of the product during the transport, the customer will have to inform the immediate carrier. Customs charges and others in the country of arrival are chargeable to the customer. The customer has to verify the state of delivered articles and to indicate to the seller, within 48 hours, any anomaly concerning them such as damaged or open parcel, article being lacking with regard to the order form, etc. Following this deadline, any complaint will be unacceptable. Without prejudice measures to be taken towards the seller, the customer has to mention his reserves on the delivery slip and repeat them by LRAR with the carrier in three days of the delivery.


The customer has a legal deadline of 7 days, as from the date of reception of articles, to exercise his right to withdraw and will entirely be paid off sums paid as soon as possible and at the latest in 30 days according to the date in which he/she exercised his/her right to withdraw. Articles must be new, used and in their box of intact origin and damaged or incomplete articles will not be taken back and will have returned chargeable to the customer. Products on special offer or settled will be neither exchanged nor paid off. Any return of purchase must be inevitably preceded by a request of exchange or of return by means of the form of contact. The customer will have to send his parcel by post, in "Colissimo", accompanied with the form of duly completed return, the expenses of return staying chargeable to the customer, and will have to keep the proof of deposit of the parcel which will be put back to him/her by post.


Articles proposed by the seller are subjected to the legal guarantee of articles 1641 and following ones of t